Change Facilitation (Learning Journey)
Today, every market force (customers, competitors, technology, regulations, etc.) creates change. Therefore, every business is an ongoing source of change. Skilled change facilitators understand and anticipate the wide range of feelings and emotions involved in change and the impact it has on morale over time. It is your job as a leader and manager to facilitate change in a way that helps the organization and you move forward and navigate the emotional curve that accompanies change.